112 is the European emergency phone number, available everywhere in the EU, free of charge. It is possible to call 112 from fixed and mobile phones to contact any emergency service: ambulance, fire brigade or police.
Most shops are open between 9:30 and 13:30 in the morning and 17:00 to 20:00 in the afternoon on weekdays. On Saturday opening hours are limited to the morning shift and on Sunday most shops are closed. However there are some department stores that remain open all day long until 22:00.
The area immediately around the hotel is mostly residential, but a 5-minute walk takes you in the heart of Madrid’s high-end shopping quarter: http://www.esmadrid.com/en/serrano
Tipping and consumer tax
At almost all restaurants, service is included. Tipping is not obligatory anywhere, but you may leave a tip to show your appreciation of the service.
There are two different tax rates in Spain, 10% and 21%. You will pay 10% tax on your hotel and restaurant bills. Most physical items purchased in shops will be taxed at the 21% rate.
Museo Lázaro Galdiano
Serrano 122, 28006 Madrid
C/ General Martínez Campos, 37
Paseo del Prado, s/n
Metro stations: Banco de España (Line 2) and Atocha (Line 1)
Reina Sofia National Museum and Art Centre
Santa Isabel, 52
Metro station: Atocha (Line 1)
Palacio de Villahermosa
Paseo del Prado, 8
Metro station: Banco de España (L2)